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At Express Logistic Way Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services.
We collect the following types of information:
Full name
Email address
Phone number
Billing and shipping addresses
Identification or legal documents (when required)
Pet or animal details (for transport)
Credit/debit card details (processed via secure third-party gateway)
Transaction history
IP address
Browser type and version
Pages visited on our website
Device type and operating system
Communication preferences
Customer support queries
Shipping preferences and history
We use your information to:
Provide and manage logistics and animal transport services
Confirm bookings, payments, and deliveries
Contact you about your shipment or support request
Customize your experience on our website
Comply with legal and regulatory requirements
Improve website functionality and security
We use strong security practices to protect your data:
SSL encryption for all transactions
Secure server hosting
Limited access to personal data internally
Regular system updates and audits
We never sell your personal information. However, we may share data with:
Shipping partners and airlines (to process your order)
Veterinary services or animal handlers (for pet/animal transport)
Customs agents and regulatory authorities
Third-party payment processors
IT or marketing service providers who assist us with operations
All third parties are required to keep your information confidential.
We use cookies to:
Remember your preferences
Analyze website traffic
Improve site functionality
You can manage cookie preferences via your browser settings.
We retain your personal information for as long as needed to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or delete inaccurate data
Withdraw consent to marketing
Request data portability
File a complaint with your local data protection authority
To exercise any of these rights, contact us at support@expresslogisticway.ltd.
Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.
If you’re using our services from outside the United States, your data may be transferred to and processed in the U.S. or other countries where we or our partners operate.
Yes. We offer international pet transport services including airline booking, crate preparation, vet documentation, and customs clearance for most countries.
Typically, you'll need a health certificate from a licensed vet, vaccination records, a microchip, and an import permit (depending on destination). We’ll guide you through it.
Pets are transported in IATA-approved crates with proper ventilation. Our team ensures temperature control, feeding breaks, and stress-minimizing care.
General Goods & Packages
E-commerce & B2B Fulfillment
Express & Scheduled Shipping Options
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